Alongside Your Business
Alongside is built around the idea that good work comes from strong working relationships.
We connect New Zealand businesses with experienced Philippine telemarketers, then stay involved to support the work on both sides. Clear communication, regular check-ins and shared expectations help everyone work well together from the beginning.
Built from Experience
Alongside was built by people who have worked as offshore employees in the Philippines and managed offshore teams from New Zealand. That experience matters because the challenges are rarely as simple as finding someone with the right skills.
We know where those gaps usually appear, and we make a point of dealing with them before they become bigger problems.
WORKING ALONGSIDE YOU
Distance doesn't
mean out of sight
We check in with both sides of the arrangement. That includes regular conversations with the team member, separate from the client relationship, so concerns can be raised early and support is available when it is needed.
Clear communication
We set the expectation from the beginning that communication should be regular, clear and honest. That means agreeing on the role, the campaign, the calling process and the way results are recorded. It also means checking in before something has gone wrong, not only once it has.
Fairer way to work
The professionals who work through Alongside are not simply names on a list. They are people building a career and doing important work for the businesses they support. We want them to have the pay, equipment, health cover and ongoing support needed to do that work well.