Phone support for growing businesses
Give the calls, follow-up and customer lists to someone whose job is to stay on top of them.
alongside provides dedicated telemarketing support for New Zealand businesses that need more consistent follow-up. We place experienced Philippine professionals who can work through your leads, customer lists and appointment activity, then record the right information so your sales team can focus on the conversations that need them most.
Booking Qualified Appointments
Your telemarketer works through an agreed target list, introduces your business and books conversations for the right member of your team. They can confirm appointments, send reminders and record the information that makes the next conversation more useful.
Following Up New Enquiries
A new enquiry is at its strongest when it has just come in. Your telemarketer can contact leads promptly, follow up more than once and capture the details that help you understand whether the opportunity is ready to progress.
Following Up Quotes & Opportunities
Many quotes are not declined. They are simply left sitting because the customer gets busy, needs another reminder or chooses the business that follows up first. Your telemarketer can contact customers after a quote has been sent, answer basic questions and identify whether the next step is a follow-up call, a revised quote or a conversation with someone from your team.
Reconnecting with Past Customers
Your past customers already know who you are and what you do. A structured call campaign can help you reconnect with people who have not purchased in a while, remind them of relevant services or identify who is ready for another conversation.
Clean Up Customer Lists
Before making a large number of calls, it often makes sense to check that the list is still useful. Your telemarketer can verify contact details, update decision-makers, remove duplicates and record records that are no longer relevant.
Who is this for?
alongside is for businesses that have people to call and a good reason to call them.
Trades and Home Services
Builders, electricians, plumbers, roofers, landscapers, cleaning companies, pest-control businesses, heating and cooling providers.
Professional Services
Accountants, financial advisers, insurance brokers, legal practices, recruitment firms, business consultants and marketing agencies.
B2B Supplier and Service Providers
Commercial cleaning, facilities services, IT providers, software businesses, print companies, equipment suppliers, logistics providers and maintenance companies.
Property and Real Estate Services
Real estate agencies, mortgage advisers, property managers, building inspectors, property maintenance businesses and commercial-property service providers.